Customer Success Starts at Sales Done Right

0 – Which are the most common sales mistakes that lead to losing customers, that could’ve been retained otherwise?

First is that some do not understand that there is a limited number of companies that will buy their products, becoming the company’s most valuable customers, generating most of its profit (as the 80/20 rule says). Those customers rarely come from inbound sources, which means you have to reach them first.

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photo CC by Chris Potter


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