On-demand performance support tools can shine for hoteliers

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tnooz.comHotels rely  more and more on Software as a Service (SaaS) products as their primary technologies for running sales and catering, operations and revenue management functions.

NB: This is an analysis by Gregory Moore, senior learning experience developer for IDeaS Revenue Solutions

This reliance on industry-specific software solutions has given rise to a new set of concerns, specifically around how to retain hospitality talent in the face of high turnover rates.

How do hotels ensure the sustainability of the business know-how and processes built around their software – especially for key system users such as revenue managers?

Read more about the impact of SaaS products on the Hospitality industry at tnooz.com

 

photo CC by Kevin Dooley

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