tnooz.com – Hotels rely more and more on Software as a Service (SaaS) products as their primary technologies for running sales and catering, operations and revenue management functions.
NB: This is an analysis by Gregory Moore, senior learning experience developer for IDeaS Revenue Solutions
This reliance on industry-specific software solutions has given rise to a new set of concerns, specifically around how to retain hospitality talent in the face of high turnover rates.
How do hotels ensure the sustainability of the business know-how and processes built around their software – especially for key system users such as revenue managers?
Read more about the impact of SaaS products on the Hospitality industry at tnooz.com