5 Tips for Lean Startups to Increase Customer Retention


blog.press.farmOften, businesses think that going after new customers is a nice way of improving the number of customers they have. Which is true. However, that should never involve losing the customers you already have. Keeping the customers you have in your pocket might bring more business than you would ever get going after the new ones. In fact, the sure way of making your business more successful than others is to please and make use of the gold mine you are sitting on instead of going after new mines when you don’t know what will come of them. So how does a startup retains its current customer base?


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photo CC by Steve wilson


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